Refund Policy

Last updated: September 11, 2026

This policy explains how Blueoir handles refunds for returned, cancelled, damaged, or incorrect orders.

Return Approval

Refunds for returns are reviewed after the item arrives and is inspected. The item must meet the eligibility requirements in our Return Policy. We will notify you when the refund is approved or explain why it cannot be approved.

Refund Timing

Approved refunds are issued to the original payment method within 30 days after approval. Banks and card providers may take additional time to display the credit on your account.

Refund Amounts

An approved refund covers the eligible merchandise amount and applicable taxes. Expedited delivery charges, if selected, are not refundable. Return shipping costs are not refundable unless Blueoir confirms that the item was damaged, defective, or incorrect when delivered.

Partial or Refused Refunds

A refund may be reduced or refused if an item is used, incomplete, damaged after delivery, missing original components, returned outside the 30-day return period, or otherwise does not meet the Return Policy.

Cancellations

If an order is cancelled before it ships, any captured payment will be returned to the original payment method. If the order has already shipped, the return process applies.

Damaged, Defective, or Incorrect Items

Contact us promptly with your order number and photos. After review, we may offer a replacement or refund and provide return instructions when needed.

Missing Refunds

If 30 days have passed since approval and the credit is not visible, first check with your bank or card provider. Then contact Blueoir at service@blueoir.com or use our Contact Us page so we can confirm the refund record.